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Shipping Policy

DOMESTIC

All orders will be shipped using United States Postal Service.

All orders placed during regular business hours (Mon-Fri) will be processed and shipped within 2-5 business days. Your order will be shipped with United States Postal Service. Once shipped, orders are generally received within 2-7 business days, depending on which shipping service you choose. First class takes about 3-5 business days, Priority Shipping takes 2-3, Priority Express takes 1-2. We do not ship on weekends or bank holidays. Once your order leaves our facility, the third party carrier becomes responsible for the package. While we will do all we can to ensure your order is delivered on time, www.thedartco.com cannot be held responsible for conditions beyond our control such as service interruptions, lost, stolen, or damaged packages. 

We recommend purchasing our shipping insurance provided by Route, which covers lost, stolen, or damaged packages. If you need to file a claim, you must file with them directly and they will have the DART send a new package. 

A tracking number will be provided via email with each order. If you would like a signature confirmation upon delivery, please email info@thedartco.com

 

INTERNATIONAL

All orders will be shipped using United States Postal Service.

All international orders placed during regular business hours (Mon-Fri) will be processed and shipped within 2-5 business days. Your order will be shipped using First Class International shipping with USPS. Once shipped, orders are generally received within 14-21 days, but could take up to 30 days. 

Once your order leaves our facility, the third party carrier becomes responsible for the package. While we will do all we can to ensure your order is delivered on time, www.thedartco.com cannot be held responsible for conditions beyond our control such as service interruptions, lost, stolen, or damaged packages. 

We recommend purchasing our shipping insurance provided by Route, which covers lost, stolen, or damaged packages. If you need to file a claim, you must file with them directly and they will have the DART send a new package. 

International order are subject to Duty or Customs fees. The DART is not responsible for any fees requested by the Mail Carrier or Customs. Please take additional costs into consideration when placing an international order.

A tracking number will be provided via email with each order. If you would like a signature confirmation upon delivery, please email info@thedartco.com

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