Returns & Exchanges
Welcome to The DART Co Returns & Exchanges page! We aim to ensure your satisfaction with every purchase.
Return Policy- Time Frame: Brand new Items can be returned within 30 days of the delivery date.
- Condition: Products must be unused and in their original packaging.
- Return Shipping: Customers are responsible for return shipping costs. Shipping costs are non-refundable.
- Refunds: Once your return is received and inspected, we will send an email to notify you of the approval or rejection of your refund.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will cover all costs related to the exchange of defective items.
- Exchange Process: To exchange an item, send us an email at [support@thedartco.com] and send your item to our return address.
- Processing Time: Orders are processed within 5 business days.
- Delivery: Delivery times vary based on location and shipping method.
- Shipping Protection: We highly recommend purchasing shipping insurance for added security. Please refer to our Shipping Policy for detailed information on lost, stolen, or damaged packages.
For any questions or concerns, please contact our support team at support@thedartco.com. We are here to ensure your complete satisfaction.